Service Advisor - Hall Chevrolet Chesapeake VA

  • Chesapeake, VA
  • Posted: 6/15/2017

Job Snapshot

Location: Chesapeake, VA

Job type: Full-Time

Experience: Not Specified

Date posted: 6/15/2017

Job Description

 

Hall Automotive, a MileOne company, offers the best opportunity and tools to build a great career in the auto industry and we are looking for you to be a part of our team!

As an Automotive Service Advisor, you will you will greet customers and consult with them on their vehicle service needs. You will also serve as the main point of contact between customers and our team of Service Technicians to include estimating the cost of additional repairs not covered in the original orders and following up with customers to gain their permission to do the work.

ESSENTIAL DUTIES:

  • Managing your own work in process and providing excellent customer service
  • Advising customers on the care of their cars and the value of maintaining their vehicles in
  • Contacting customer regarding any changes in the estimate or promised time
  • Scheduling service appointments
  • Managing telephone inquiries regarding appointments
  • Addressing and resolving customer complaints

*** NOTE FOR CONSIDERATION YOU MUST COMPLETE A PREDICTIVE INDEX SURVEY ***

You will receive a two question survey from the Predictive Index within 24 hours; if applying on a week day or on Monday morning if applying on the weekend.  Please look for this survey in your email as it is pre-requisite for consideration for the position.

Job Requirements 

QUALIFICATIONS:

  • High school diploma or GED; associate’s or bachelor's degree, preferred
  • Knowledge of basic car functions, characteristics, and operations in order to answer customer questions
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

*** NOTE FOR CONSIDERATION YOU MUST COMPLETE A PREDICTIVE INDEX SURVEY ***

You will receive a two question survey from the Predictive Index within 24 hours; if applying on a week day or on Monday morning if applying on the weekend.  Please look for this survey in your email as it is pre-requisite for consideration for the position.

MileOne Automotive values our employees and consider them to be the greatest asset of our company. As an employer of choice, we are committed to attracting and retaining the "Best of the Best" by providing comprehensive benefits that are a valuable part of the total compensation package. That's why we are dedicated to actively promoting four key benefit elements Healthcare, Financial Health, Career Advancement, and Community Commitment. For more information, visit our website mileonejobs.com and our “Why MileOne” page.

MileOne is an equal opportunity employer and we maintain a drug free work environment.

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